Refund Policy

Our Commitment to Your Satisfaction

At Ruthless Desires, we are dedicated to providing high-quality fragrances and exceptional customer service. However, due to the nature of our products, we do not offer refunds. This policy ensures that we maintain the highest standards of hygiene and product integrity.

Replacement Policy

While we do not offer refunds, we do offer replacements under certain conditions. Please refer to our Replacement Policy for more details on how to request a replacement if you receive a damaged or incorrect product.

Exceptions

• Incorrect Orders: If you receive a product different from what you ordered, we will replace it with the correct item at no additional cost.
• Damaged or Defective Products: If your fragrance arrives damaged or defective, please contact us within 7 days of receipt for a replacement.

How to Request a Replacement

1. Contact Us: Reach out to our customer service team within 7 days of receiving your order by emailing info@ruthlessdesires.com or WhatsApp 0336 3355553
2. Provide Information: Include your order number, a description of the issue, and, if applicable, photos of the damaged or incorrect product.
3. Return Process: In some cases, you may be required to return the product before we process a replacement. We will provide you with instructions and a prepaid return label if needed.

Contact Us

If you have any questions or need assistance regarding our refund or replacement policy, please contact our customer service team:

• Email: info@ruthlessdesires.com
• WhatsApp : 0336 3355553

Thank you for shopping with Ruthless Desires. We are here to ensure that your experience with our products is as delightful as possible.